Mel’s Bliss
A brand identity and website that suits the dynamic personality of Melanie.
Brand Identity / Design
Mel’s Bliss
Visual identity / Website
Brand Identity / Design
Challenge
Leads got lost in the sea of customer support tickets without getting the nurturing they needed.
Solution
When a support ticket for a new lead moves to a specific view in Zendesk, Zapier updates Salesforce and sends the Sales team a notification.
Results
The Sales team follows up quickly while leads are hot—increasing both response and conversion rates.
Client feedback
“Jentan and his team did a remarkable job of developing an integrated brand and communications framework that allowed us to build on the solid foundation of the past while creating an exciting vision for the future.”
Melanie Muskus, Owner & Blogger
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